27. Building a better government requires a comprehensive approach that tackles numerous challenges simultaneously. The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. AI does well at eliminating certain types of biasfor example, unlike humans, its not susceptible to making different decisions because it is tired or hungry, or because the applicant is a family member but it also faithfully reproduces any biases present in the data it was trained on. The Partnership teams up with federal agencies and other stakeholders to make our government more effective and efficient. The trackerprovides the most comprehensive data and analysisaboutthe political appointments process andhas playeda key role in providing the public with up-to-dateinformationabout the nomination and confirmationstatus of nominees for critical government roles. Others, however, are just beginning to explore whether and how AI tools can be incorporated into their service delivery. (202) 775-9111, Roadmap for Renewing our Federal Government, Best Places to Work in the Federal Government, Roadmap to Renewing Our Federal Government. When DEI is optimized, everyone is encouraged and feels safe in bringing their . Read news stories about the Best Places to Work in the Federal Government rankings. "The affirmative action stigma of incompetence: Effects of performance information ambiguity." Read more. Privacy Policy Federal Employee Morale is Falling, and One Group Thinks the Slow Appointments Process Is to Blame, Federal employees less satisfied under Biden: report, Partnership for Public Service Nonetheless, a broader acceptance of white men as leaders and an implicit bias against women and employees with diverse backgrounds has enabled the persistent belief that both groups are less competent in the workplace and closed off opportunities for underrepresented groups to advance into senior federal leadership roles.2324, For example, we found that white men and men of diverse backgrounds received more positively framed feedback on questions related to improving their leadership style than women from both demographic groups. This Program explores the many barriers to inclusion in the AI space as . AI tools use data to learn a task, and they continue to improve at functions such as transferring information from paper into computers, recognizing images, answering questions by quickly finding relevant information in databases or documents, detecting patterns in data, making decisions about simple queries and predicting someones behavior based on past conduct. Our detailed analysis and identification of key trends in how federal leaders are rated by themselves and others provides support for the persistence of stereotypical perceptions of what it means to be a leader.2456. A research report into the need, benefits and challenges for Public Service Mutuals to form partnerships as a route to growth and diversification. We found that employees of diverse racial and ethnic backgroundsand women in this group, in particularscored higher than their white counterparts on the skills, values and competencies critical to public service leadership. 11. The data from the 360 assessment is thus important not only at the individual level, but also at a systems level. As a part of our efforts to evaluate the 360 assessment tool and better align with current best practices in collecting demographic data, we will be updating and refining these categories. The reasons for these gender differences could be due to both employment and wage prospects in the public sector . Nelson, Ashley, and Jaclyn Piatak. 12. In addition to this list, mentorship is often considered a tool for underrepresented groups to advance in their career. 1. Across all countries, women receive a public-sector wage premium of 27%, as compared to 11% for men (controlling for age and education). 600 14th Street NW 600 14th Street NW From . This program is offered to select senior executives and GS-15s at no cost to federal agencies. The .gov means its official. Indeed, a 2017 literature review that examined public leadership research demonstrated that only a handful of studies since the mid-2000s have focused on intersectional data. Positive numbers indicate how many more times a given adjective was used than expected. Government Accountability Office, Artificial Intelligence: An Accountability Framework for Federal Agencies and Other Entities, June 2021, 48. The Partnership for Public Service (PPS) is a nonprofit, nonpartisan organization that works to revitalize the federal government by inspiring a new generation to serve and by transforming the way government works. 06-1540513. ThePartnership for Public Serviceis a nonprofit, nonpartisan organization, whose mission is to build a better government and a stronger democracy. Partnership for Public Service "The effect of Hispanic ethnicity on the leadership process." The rankings and accompanying data provide a means of holding federal leaders accountable for the health of their organizations, shining the spotlight on agencies that are successfully engaging employees as well as on those that are falling short. The Leadership Excellence in Acquisition Program (LEAP), Partnership for Public Service is pleased to announce the launch of an 1102 Career Map. 17. The Partnership for Public Service is committed to building a culture of inclusion. Retrieved from, 4. For example, the adjective intelligent is used statistically significantly less for men of diverse racial or ethnic backgrounds than for any other group, and white men are identified as intelligent the most in our sample. Updates. Generally, AI faithfully learns from the training data its fed but doesnt automatically highlight qualitative issues that could contribute to skewed results, said the GAOs Ariga, noting that agencies must be particularly vigilant in building and training AI models to prevent automating biased outcomes. The most comprehensive and authoritative rating of employee engagement and satisfaction in the federal government. This rating has decreased by -6% over the last 12 months. Particularly when certain constituent characteristics are underrepresented in data or form a small portion of a services customer base, public service leaders should ensure that the data underpinning AI tools accounts for everyone who might interact with a service. When using artificial intelligence tools for service delivery, governments must be transparent with the public about why and how these tools are being used. Applicants should be senior executives or GS-15s who are committed to attending all six virtual or in-person session dates in Washington, D.C. Read more. Figure 6. Negative numbers indicate how many less times a given adjective was used for a specific demographic than expected if it was equally represented across all demographic categories. . There are statistically significant differences in how many positively framed statements were given to leaders based on their gender, and there were close to statistically significant differences based on a leaders race and ethnicity. The AI Federal Leadership Program is designed for members of the Senior Executive Service/Equivalents and select GS-15s. Harvard Business Review (2020). Table 1. Vice President, Communications, Partnership for Public Service Men from this same demographic were identified as warm the least. One tally counts over 160 published frameworksfrom organizations as diverse as the American Medical Association and the New York Timesdelineating how automated decision-making tools can be developed and implemented ethically. Individuals with diverse racial and ethnic backgrounds scored higher than their white colleagues on all four core competencies and all 20 subcompetencies. 600 14th Street NW In their current form, AI tools are most well-suited for specific tasks that involve clear parametersfor example, identifying whether an X-ray shows a broken bone. Retrieved from. Monday, November 14 th - Noon-1pm EST [register here] 8. Manage and advise 8-10 colleagues working in the fields of democracy . Think about AI in context. (202) 775-9111. The scale and speed of artificial intelligence tools give them enormous potential to enhance the efficiency of government service delivery, but also mean these tools must be employed carefully to avoid automating biased or inaccurate results. Subscribe to our emails to receive our latest news and updates. The public deserves user-friendly services from the federal government, whether its veterans who need health care, taxpayers who seek assistance from the IRS or college students who apply for financial aid. After graduating from Harvard in 1963, Heyman [] Public sector organizations should explore ways to develop technical and non-technical staff capacity to understand the risks, benefits and implications of using AI for service delivery. Graduation from Partnership programs is contingent upon full attendance and participation in our training sessions. Equal treatment under the law is a core principle of democratic public service delivery, but agencies must be aware of the particular challenges that AI tools can present to the principle of non-discrimination. Handbook on Gender and Public Administration. Overall, we found that people in the federal workplace perceive leaders differently based on race and gender. Highlight best practices for how to make the case for and develop AI solutions. The federal government-wide Best Places to Work employee engagement and satisfaction score for 2021 is 64.5 out of 100, a 4.5-point decrease from 2020. The data scientists building AI tools, the chief information officers operating them, the general counsels reviewing their privacy implications, the program managers interpreting their results and many others all need to be collaborating for AI use to be follow responsible artificial intelligence principles. print and electronic media, electronic assistance tools and ODEP's and the PPS's Web sites) to employers. Johnson III, Kevin. We enable digital transformation for the era of an intelligent cloud and an intelligent edge, empowering governmentfrom large federal agencies to small-town governmentsto promote citizen well- being, manage communications and enhance crisis response. Many experts have created frameworks that aim to provide guardrails to help organizations take advantage of AIs capabilities while avoiding its potential risks. Front Row: Assistant Secretary Kathleen Martinez and Max Stier, President & CEO, Partnership for Public Service. This significant downturn in employee engagement and satisfaction occurred as the COVID-19 pandemic continued to disrupt the federal workforce as tens of thousands of civil servants faced uncertainty about returning to the office after more than a year and a half working remotely part or full-time, while a sizable portion of the workforce remained on the frontlines performing critical public services as the health crisis persisted. Public Service Leadership Model. This is especially true in large metropolitan areas that have a high density of security professionals. The Sammies honorees represent the many exceptional career public servants who are breaking down barriers, overcoming huge challenges and getting results. Race, gender and public service leadership, Overview of demographic data for the individual leaders being rated. While not statistically significant, employees of diverse racial and ethnic backgrounds self-rated higher than their white colleagues on the remaining three subcompetenciesembracing risk and uncertainty, evidence-based decision-making, and systems thinkingas well as the core value of commitment to public good. Portillo, Shannon, Nicole Humphrey, and Domonic A. Bearfield. "The upand downside of dual identity: Stereotype threat and minority performance." Public sector organizations interested in using AI for service delivery can enhance their ability to deliver responsible artificial intelligence principles such as non-discrimination and transparency through collaboration between technical and non-technical leaders and a focus on establishing strong data, talent and governance foundations. We believe that our future and our democracy depend on our ability to solve big problemsand that we need an effective federal government to do so. Microsofts mission is to empower every person and every organization on the planet to achieve more. Biases can also cause us to make discriminatory decisions . 16. Loren DeJonge Schulman . Government and Public Administration (W20) Research Institutes and/or Public Policy Analysis (W05) IRS filing requirement. Examining how, or if, additional social identitiessuch as disability status, LGBTQ+, age and morerelate to leadership assessment scores. For more than 20 years, we have helped make this . "The trials of women leaders in the workforce: How a need for cognitive closure can influence acceptance of harmful gender stereotypes." It is also older. These race and ethnicity categories predate the authors work on this project. 25. This finding also highlights the need to build performance management systems that promote equity in career advancement and leadership opportunities. 4. For more information, contact: Julia Barr [emailprotected] McDonald, R., D. Conant, and A. Marshall. The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. At Microsoft we are committed to developing solutions that enable our government stakeholders to capitalize on opportunities at the accelerated pace required to deliver modern mission outcomes. Both employees with diverse racial and ethnic backgrounds and white employees scored similarly on the two core values: stewardship of public trust and commitment to public good. White women were identified as hardworking the most in our sample. This finding reinforces the idea that federal leadersregardless of both gender and racedemonstrate the main ideals needed to make an impact in government. . X2 (6, N = 12,792) =24.76, p = .05.22. collaboration, critical thinking (in place of bias), agility and continuous learning. The Importance of Public-Private Security Partnerships to Public Safety. Public Administration Review 82.3 (2022): 537-555. This program is designed to: The Partnership has extensive experience delivering leadership development programs that support federal employees at all levels. This is an important finding, as we have discussed previously that more alignment of self- versus others ratings may indicate greater self-awareness and can be a predictor of strong performance and career advancement. /*-->*/. We think you are in (Click to change) We could . Similarly, we found significant differences in the top adjectives used to describe the federal leaders in our sample based on race and gender. In terms of psychological testing, at least two measures exist that tap into bias and tolerance. However, these same women are identified as hardworking the most, while men of diverse racial and ethnic backgrounds are identified as hardworking significantly less than any other group. Average scores on subcompetencies for self and others ratings based on race and ethnicity. Developing a baseline understanding of artificial intelligence and how it operates can prepare non-technical leaders for collaboration around responsible AI, while technical experts can benefit from learning more about the service being delivered and the service populations needs and concerns. I am just beginning to see that connection [between data quality and readiness for AI] happen in a meaningful operational way in state and local governments, said Takai of the Center for Digital Government. International Journal of Leadership Studies 3.2 (2008): 142-161. The difference between the observed and expected values is statistically significant. 600 14th Street NW By inspiring a new generation to servethats youand working with federal leaders to bring top talentyou again!into the workforce, we are transforming the way government works. See also: Partnership for Public Service and Microsoft, "Into the Storm," July 9, 2020, 1. The prime responsibilities of the Information Security Manager (ISM) role is to identify, quantify and proactively address security issues and changes in the businesses risk profile. As in our analysis of men and women leaders, we did not find a statistically significant difference between how diverse groups of employees and white employees scored on our two core values: stewardship of public trust and commitment to public good. Explaining the algorithm itself is likely not sufficient, said Vince Dorie, principal data scientist at Code for America. .cd-main-content p, blockquote {margin-bottom:1em;} Breslin, Rachel A., Sheela Pandey, and Norma M. Riccucci. (2021). We conduct research and engage with the innovation community to help agencies find new and creative ways to address big challenges, better understand how leaders use emerging technologies to improve government performance, and outline strategies aimed at more effectively recruiting and hiring qualified technology experts. p.usa-alert__text {margin-bottom:0!important;} Disseminate training and education materials to PPS members on issues of concern in order to advance the recruitment and employment of job candidates with disabilities. To complement our quantitative data and better understand these trends, we used sentiment analysis to analyze one open-ended question on our 360 assessment: What is one behavior or practice this person could adopt to be a more effective leader?. 600 14th Street NW But how should non-technical leaders apply these principles in their decision-making around AI? Partnership for Public Service has an overall rating of 3.7 out of 5, based on over 109 reviews left anonymously by employees. The site is secure. The Post and Partnership for Public Service, a nonprofit, nonpartisan organization, tracked roughly 700 key executive branch nominations through the confirmation process. Impact of Diversity and Inclusion on the Perception of Organizational Justice." An official website of the United States government. Much of the story of American history reflects a slow but steady march from racial oppression to high acceptance and tolerance, including the election of a Black man to the presidency. Should you miss any part of a session, we will work with you to provide resources for content missed. Our findings indicate that the racial and gender disparities within federal leadership reflect broader stereotypes and biases that have historically resulted in barriers for women and diverse racial and ethnic groups in the workplace. In all, the federal leaders in our sample with diverse racial and ethnic identities were consistently rated as performing higher than their white colleagues on our core leadership competencies identified as critical for effective public service leadership.21 This trend suggests that larger systemic inequities may explain the racial disparities in certain federal leadership positions and the overrepresentation of diverse groups in entry-level roles. (202) 775-9111. Romero, Eric J. Do you offer makeup sessions? 23. 5. .usa-footer .grid-container {padding-left: 30px!important;} "Intersectionality and leadership." Recognize when AI is not the answer. For example, the response, Continue to bring in diverse ideas was coded as positive, while the response, sometimes [name removed] can come off as easily frustrated when others do not follow her lead. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. We celebrate, honor and recognize exceptional public servants to illustrate the many ways they protect our health, safety and well-being, to reignite public trust in government and highlight the critical role it plays in our democracy, and to inspire people to join the federal workforce. What should I do if I must miss parts of a session or an entire session? The Partnership teams up with federal agencies and other stakeholders to make our government more effective and efficient. And gender Noon-1pm EST [ register here ] 8 Web sites ) to.! And efficient a given adjective was used than expected the individual leaders being.. Be due to both employment and wage prospects in the federal government.. Scored higher than their white colleagues on all four core competencies and all subcompetencies. Explores the many exceptional career Public servants who are breaking down barriers, overcoming huge and... 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