As you prepare for a question like this for your interview with Regions Bank, think of a situation where you can highlight both of these things and don't hesitate to tell your interviewer the reasons why the failure occurred. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I got along with the boss so it went very well. I spoke with a recruiter and set up and interview for and over the phone interview over a week later. Commercial Customer Service Representative. How do you plan on going about being successful in this position? Online bank assessment exams can come in various . The purpose of this role is to create meaningful personal connections with customers, identify ways for Regions to meet customer needs, and assist in resolving end to end customer sales and service inquiries. He is a former NBA player that fell on hard times; struggling with bipolar disorder and substance abuse. Are you comfortable with multi tasking, as this position can require that. They asked me the standard "tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future?" tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? "In my current role in sales, I work with customers from all different economic and cultural backgrounds. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. I believe that my background in sales will help me to match the great products here at Regions Bank with each individual's needs because I've done this in both the automotive sales industry and the food industry.". All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? As you answer this question, be sure to talk about the ways that you get to know your customers to best work with them. Ive inquired about pay but its gotten nowhere. I did accept the offer to become the supervisor and after just three months, I fully realized that the position wasn't for me. The process took 1 week. Sent them my resume and they sent it to the company. Add an Interview. How is pay, wlb & work culture. I applied online, completed the assessment, and was called in for an interview within a week of applying! I interviewed at Regions Financial (Montgomery, AL) in Jun 2021. Armed with that knowledge, I would then rely on my ability to get to know my customers and what they find important to them to help them grow and thrive into the future. I interviewed at Regions Financial. Copyright 2023 Grabjobs Pte.Ltd. AboutDisclaimer Contact us: [emailprotected]. As well, talk about the communication and organizational skills you have to ensure that you can help customers in any way possible over the phone. "I take a very well rounded approach with my team that is both personable and professional and I've honed this approach through my time and experience as a senior leader. She slammed a bag on the counter and demanded a refund for a shirt that she had purchased last week because she claimed it had a tear in the armpit. tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? I interviewed at Regions Financial. They asked generic interview questions that were easy to answer and also were personable at the same time. US Bank - Troutdale Once you have a phone interview with the recruiter, he/she will recommend a second interview. Christopher Uss's Phone Number and Email Last Update. Constant communication and flexibility was key for our success as we continually helped each other out on important things throughout the day. I applied online. It was very much a normal interview. I interviewed at Regions Financial (Birmingham, AL) in Mar 2014. After that you get a phone interview and after the phone interview they schedule a face to face interview. Opens the Fishbowl by Glassdoor site in a new window. View Quade Moore's email address: mxxxxxq@regions.com & phone: +1-xxx-xxx-8105's profile as Financial Relationship Consultant at Regions Bank, located in Fort Smith, Arkansas. Then, you will answer job-specific questions. Regions Financial Financial Relationship Consultant Reviews Updated 15 Dec 2022 Find Reviews Clear All English Filter Found 371 of over 3,036 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 3.4 58 % Recommend to a Friend 76 % Approve of CEO John Turner 119 Ratings By hearing what he had said, I tried to replay the conversation for him and then asked him what led to the customer complaint. After I applied online I was sent an assessment. This company has a positive atmosphere that many graduates would enjoy. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. Took about 30 minutes, people were super nice and basic questions. We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. I interviewed at Regions Financial (Montgomery, AL) in Jun 2021. Moved very quickly through the hiring process. If I could use any resources like a company intranet page or other documentation to help solve the issue myself, I wouldn't hesitate to do that either. To remain successful in a continually changing environment, Regions Bank will expect you to be a flexible and adaptable leader in this role to help ensure the success of the branch into the future. Your interviewer is looking to learn how you go about building rapport with both customers and your colleagues in this question. I got an email from HR, and they linked me with the Branch manager. In my five years within banking, I have never been involved in a discrepancy.". At Regions, we believe associates deserve more than just a job. Got the opportunity through my universities Career Services department. After I applied online I was sent an assessment. Such information will be stored for a set period of time. Why are you a good candidate. Christopher Uss is a Financial Relationship Senior Consultant at Regions Bank based in Birmingham, Alabama. This was for alabama, Commercial Customer Service Representative. Give an example that demonstrates your confidence and your strength as a decision maker and a problem-solver. Everyone was extremely friendly and professional. Regions Bank has a large pool of applications to sort through, so it uses a simplified and streamlined technique to manage the hiring process and comb through all the applications they receive. Why are you a good candidate. I applied online. Excellent communication, client service and facilitation skills to build relationships and foster Galt Foundation - Portland How did you handle the situation and what was the outcome? If hired for this role, I would be very thorough in my orientation process to learn all of the potential situations I would face with customers here at Regions Bank over the phone. You should begin with submitting a well-written application that shows how your motivations and experiences reflect on the job description. They asked about me personally and took the time to provide feedback! Prior to your interview, be sure to consider all of the training and development that you've done over time and talk about a thing or two that really exemplifies your will and desire to get better at your work and, in turn, the success of your organization. While it has taught my children many valuable lessons, I have taken a great sense of humility from this time into my work life.". By keeping a neat and tidy work area, I would be able to ensure that any customer information was filed appropriately after each transaction and wouldn't be viewable to the next customer that I handled. If you have worked in situations that involved confidential material in the past, be sure to talk about them as well. I'm also always considerate to the thoughts of others and work my timeframes around the needs of others, especially when it comes to the customers that I work with. They ask you scenario questions and to describe past times you have encountered this and how you handled it. Interview questions were first added on September 26th, 2017, Interview answers were first added by Ryan Brunner on October 7th, 2020. Regions has been named as one of Americas Most JUST Companies by JUST Capital, along with its media partner, CNBC. I would have one-on-one conversations with everyone during my first week and would take the time to read prior performance evaluations. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. If you are a recent college graduate or starting a new career, you may or may not know where you'd like to be in five years. In this role as a Personal Banker, your customers will expect that you tailor your approach to meet their needs. During interview I met with VP and branch manager, they were both very professional and put me at ease. I am confident that my ability to connect with customers in a trusting way will greatly benefit the business here at Regions Bank because customers want a friendly and trusting face handling their personal finances.". Applied through school, met for a 30 minute interview that consisted of behavioral questions. ", Tell us about yourself and your experience. As well, on days where I do feel very overwhelmed, it is important to take some personal time during a break to step away and get some fresh air. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. I applied through a recruiter. Didn't ask what me about things on my resume from 20 years ago. Several month process, spoke with 4 different people. I interviewed at Regions Financial (Destin, FL) in Feb 2021. In your answer, be sure to stress that you have the patience to work with all different types of people effectively and the calmness to handle customers that are demanding or full of questions. Sign In to Employer Center. You will usually get an answer if youve been offered a job within the same week or so. After I asked my questions they told me they'd give me an answer either way by the end of next week. I've been in both of those situations and as long as the customer leaves satisfied with a smile on their face, I know it was a job well done. Does anyone know about the Operation sales support analyst role at blackrock? Second with the branch manager in person. You may experience a variety of issues related to customers or technical issues while working in the banking industry. "I plan to continue working in the banking industry as a branch manager, working my way up through attending training and participating in your leadership development program. The interview went great, and two after the wanted to extend an offer. Contact. The tougher questions included some in depth understanding questions/very analytical questions. HBCU Presidents - 'My HBCU Experience Changed My Life'. Tell Me about yourself If not, I then use my best judgement to determine what role or person would be best handling the duty. The application process does have a few assessments to filter candidates. Three foundational elements serve as the basis of our culture: our values, our mission, and our vision. Anonymous Interview Candidate in Jacksonville, FL, I applied online. As a Personal Banker with Regions Bank, you will be dealing with a wide variety of clients and your interviewer will be looking to hear that you are able to tailor your approach to working with many different personalities while maintaining a knowledgeable and professional approach with each person. "In my last position, I was responsible for the cash deposit on a daily basis. OR. "Describe a time you overcame a challenging situation." Could differ for a single internship vs. their big programs. It also wants performance-driven employees. I applied online. I interviewed at Regions Financial (Memphis, TN) in Jul 2020. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? I interviewed at Regions Financial (Atlanta, GA) in May 2021. We have regular team huddles to provide ongoing communication about process changes or upcoming events. "Describe a time you overcame a challenging situation." Being detail oriented and thorough are two of my greatest skill sets. From there, I would work with them on the best methods for saving and would take a personalized approach to recommending savings accounts or money market accounts with Regions Bank.". "I can think quickly and can do mental math, problem-solve, and mention other products and services to offer the customers. How do you stay organized? As the customers of Regions Bank become more virtual, a good chunk of business transactions happen over the phone. Regions' mission is to make life better for our customers and communities. Opens the Fishbowl by Glassdoor site in a new window. Show that you exemplify the companys values throughout the process to prove your understanding of its purposes and needs. ", "As someone who thrives in a team based atmosphere, I would be able to step in and become an effective team player from the first day. If you truly enjoy helping families and believe that you deserve to be paid gpac - Portland They really care about your fit on top of what you know. This was for alabama, Commercial Customer Service Representative. Anonymous Employee. The average salary for Financial Relationship Consultant at companies like REGIONS BANK in the United States is $56,899 as of January 26, 2023, but the range typically falls between $48,830 and $64,969. I interviewed at Regions Financial. Browse and apply for Consumer Banking - Branch jobs at Regions Bank Apply for the Financial Relationship Consultant position at Regions Bank and grow your career with our talent team in Florissant, Missouri, 63033. The second interview will consist of two managers asking you questions to see if you are a good candidate. I build trust with people by doing what I say I'm going to do and delivering results on time. What in your education has prepared you to work at Regions Bank? Regions may put you through multiple rounds of interviews if you pass the first two stages of the recruitment process. The process took 1 week. If you continue to use this site we will assume that you are happy with it. The banking industry relies on the relationships built between the institution and its customers and your role as a Teller with Regions Bank will find you face to face with many customers. At Regions, the Financial Relationship Consultantis responsible for meeting with customers and prospects both in person and on the phone to determine their banking and financial solutions goals and needs, and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. Regions Bank is one of the most reputable banks in the United States. Regions may put you through multiple rounds of interviews if you pass the first two stages of the recruitment process. I am confident in my ability to find a solution to last minute, or unexpected, problems.". Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The total cash compensation may get paid differently by industry, location, and other factors. Right away, our Sales Manager contacted the client to ask a lot of questions on why they were no longer utilizing our services. Financial Relationship Specialist Interview, The Ultimate Job Interview Preparation Guide. I want to work at Regions Bank because I want to become a financial advisor. Took about 30 minutes, people were super nice and basic questions. Knowing that this wasn't typical behavior from him, I immediately walked over to see what was wrong. I interviewed at Regions Financial (Columbus, GA) in Nov 2022, It was straightforward and easy got the call today with the offer for the job and I was happy but I knew i had the job because based off my experience, I applied online. Salary.com's CompAnalyst platform offers: Calling in Sick: 7 Good Reasons, 7 Lame Reasons, Types of Bonuses: 10 Bonus Programs for Employees, 8 Jobs Youll Love That Pay $50,000 a Year. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. If possible, try to stress the importance of and your ability to communicate effectively to your interviewer. Whats the best way to have a lack of compensation and incentive conversation in your department? While she still left upset after receiving a refund, I followed up with my manager the next morning to ensure that he followed up with her. In your answer, talk about any experience you have in working a multi-line phone system. ", "Over the past five years, I've had some great training on employment law, ethics and presentation skills that will all be relevant to this role. They were nice and conducted the interview in a respectful manner. Commercial Customer Service Representative. Apply for Financial Relationship Consultant job with Regions Bank in Florissant, Missouri, 63033. I am excited to start out in ABC position because I am confident that it will help me achieve my goal and broaden my skill set. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. I interviewed at Regions Financial (Murfreesboro, TN) in Jan 2023. I applied online. As you answer this question, make sure that you reiterate that you are aware of the sensitive nature of the transactions you will be working on with customers at Regions Bank and talk about how you will go about ensuring that a customers private information is kept private. ", "My first step in a decision making process to delegate work is to evaluate the task at hand for consideration. The best thing that I do is set time aside at the end of each day to recap what I've done and make a plan for what to handle the next day. Listed below are some examples of questions you may face at the interview: Regions Bank desires employees who are customer-driven and committed to service. Building rapport with both customers and your strength as a Personal Banker, your customers will expect that you your. Interview Candidate in Jacksonville, FL, i was sent an assessment our success as we helped. The United States any experience you have worked in situations that involved confidential material in the,! From 20 years ago doing what i say i 'm going to do and delivering on... By MockQuestions.com and are not official interview questions that were easy to answer and also were personable the! 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